Every enquiry, answered. Every plan, followed through.
AltaMed answers enquiries, presents costed procedure plans, offers finance and collects consent. It runs on top of the clinic software you already use.
From first enquiry to accepted treatment, and back again.
Capture
Website, Google, Meta, WhatsApp, Instagram and calls land on one board.
Respond
Instant reply, then a call inside ten minutes from your team or ours.
Qualify
Patients see a costed procedure plan and finance options before their consultation.
Book
Self-booked or booked by a coordinator, straight into your clinic software.
Accept
Interactive treatment plans with finance and digital consent on their phone.
Return
Aftercare, review requests and reactivation campaigns bring patients back.
Capture
Website, Google, Meta, WhatsApp, Instagram and calls land on one board.
Respond
Instant reply, then a call inside ten minutes from your team or ours.
Qualify
Patients see a costed procedure plan and finance options before their consultation.
Book
Self-booked or booked by a coordinator, straight into your clinic software.
Accept
Interactive treatment plans with finance and digital consent on their phone.
Return
Aftercare, review requests and reactivation campaigns bring patients back.
Everything your coordinators need, in one place.
Patient pipeline
Every enquiry and treatment plan on one live board, ranked by value and intent.
One inbox
WhatsApp, SMS, email and calls on a single patient thread.
Campaign management
Email, SMS and WhatsApp campaigns written, built and sent for you every month.
Reactivation and recall
Unaccepted plans, follow-up treatments and dormant patients brought back automatically.
Interactive treatment plans
Finance shown monthly, consent on their phone, follow-up until they decide.
AI assistant
Trained on your procedures, prices and tone. Answers 24/7 and hands off to a person.
UK coordinator team
Our coordinators call back enquiries, evenings and weekends included.
Clinic analytics
Consultations, acceptance, revenue and return on ad spend, by source and clinician.
See which marketing turns into accepted treatment.
Revenue by source, acceptance by clinician and return on ad spend, live. Plus one clear monthly report.
- Revenue by source
- Acceptance by clinician
- Return on ad spend
- Google£68,400
- Meta£52,800
- Referral£38,200
- Reactivation£24,800
A typical CRM stops at the booking. AltaMed doesn't.
Run it your way.
Fully managed
Our UK coordinators answer enquiries, follow up plans and run your campaigns, evenings and weekends included.
Run in-house
Your team runs the system. We set it up, train your coordinators and support you every month.
What clinics say.
“Patients finally understand the plan before they leave. Our consultation-to-surgery rate has never been higher.”
“Enquiries that used to go cold over the weekend are now booked by Monday morning. It pays for itself.”
“Finance shown monthly and consent on their phone. Our coordinators spend their time with patients, not chasing paperwork.”
“Patients finally understand the plan before they leave. Our consultation-to-surgery rate has never been higher.”
“Enquiries that used to go cold over the weekend are now booked by Monday morning. It pays for itself.”
“Finance shown monthly and consent on their phone. Our coordinators spend their time with patients, not chasing paperwork.”
What you get from a 30-minute call.
A written discovery report
Your local market, your patient journey and where enquiries and treatment plans are being lost.
Free, and yours either way
No cost, no obligation. Delivered within seven days of the call.
One system, not one more tool
Replaces your current CRM. We move your data and connect your clinic software and finance provider.
Live in 7 days
Set up around your team and goals, managed by us or run in-house.